Fidelity Bank Nigeria, founded in 1988, has steadily risen to become one of the country’s leading financial institutions. Initially established as a merchant bank, Fidelity transitioned into a full-fledged commercial bank in 1999, expanding its operations to cater to a broader spectrum of customers, including individuals, small and medium-sized enterprises (SMEs), and large corporations.
Over the years, the bank has earned a reputation for its sound financial management, commitment to ethical banking practices, and a strong focus on customer satisfaction. Fidelity Bank's strategic growth has been marked by a series of successful mergers and acquisitions, which have solidified its position in the Nigerian banking industry. Today, the bank operates a vast network of branches and digital platforms, serving millions of customers across Nigeria.
One of Fidelity Bank's most impactful innovations is its USSD code banking service, which has transformed the way customers engage with the bank. The USSD code, *770#, is a simple yet powerful tool that allows customers to perform a wide range of banking transactions directly from their mobile phones, without the need for internet access.
This service is particularly valuable in a country like Nigeria, where many people use basic mobile phones and may not have regular access to the internet. With the *770# code, customers can check their account balances, transfer funds, pay bills, purchase airtime, and even open new accounts. The service is designed to be user-friendly, fast, and secure, ensuring that customers can manage their finances conveniently, anytime and anywhere.
Fidelity Bank's USSD service has played a significant role in promoting financial inclusion in Nigeria, especially among the unbanked and underbanked populations. By offering a reliable and accessible platform for banking transactions, the *770# code has empowered millions of Nigerians to take control of their financial lives.
The bank continuously updates and enhances its USSD platform to meet the evolving needs of its customers, adding new features and improving the overall user experience. Through its commitment to innovation and customer-centric services, Fidelity Bank remains at the forefront of the Nigerian banking sector, dedicated to making banking accessible, convenient, and efficient for all.